Quality Assurance

We have a robust Quality Assurance process to ensure delivery of great quality and service throughout the product's life-cycle. Our factories are required to produce production and pre-shipment inspection reports ensuring all products meet relevant quality criteria. All products passing through our warehouse undergo a rigorous inspection procedure before they are released for sale. We are able to offer fully supported products in conjunction with our customer /aftersales service centre and welcome aftersales feedback as input to our constant improvement philosophy.

In order to ensure products meet the highest quality and safety standards, our experienced technical department works closely with test houses and customers' in-house technical teams throughout the development process. All our products are tested to relevant UK, European and international standards, in third party test laboratories across the globe and we present relevant certification in relation to each own-label product.